Open File Location: Open the file location of the voicemail file (MP3).

Open File: Open the voicemail using your computer's default media player.Block Caller: Add the phone number to your blocked list.View Profile (only visible if the number belongs to your internal or synced contacts): View details of the associated caller.Use this feature as an alternative to contacts integration if your contact has a Zoom account. They will receive an email with a unique link to add you to their Zoom contacts. Invite as Zoom Contact: Send an invite by specifying the email address of the call participant.Access the contact in Google or Outlook if you need to further edit contact details. Add to Google Contact / Add to Outlook Contact (only visible if you enabled contacts integration): Add the associated phone number to an existing synced contact.The new contact will appear in the Contacts tab. Create Google Contact / Create Outlook Contact (only visible if you enabled contacts integration): Create a new Google or Outlook contact using the call history entry.

Copy Number: Copy the associated phone number to your system's clipboard.

Send Text Message (only visible If you have SMS enabled): Send an SMS message to the number.

Hover over a voicemail entry and click the More Icon for these options:

Click the Phone Icon if you want to call the number that left the voicemail.Ħ. Hover over a voicemail entry and click the Play Icon to play the voicemail message.ĥ.

If you have access to a shared voicemail inbox, you'll see the name of the phone user, call queue, or auto receptionist below the caller ID.Ĥ.

Voicemail messages marked with a blue dot haven't been played yet.

If the number has a caller ID name or belongs to your internal or synced contacts, you'll see a name above the number.

You can identify voicemail messages using the following: Voicemail messages are displayed in reverse chronological order with most recent messages at the top. Follow these steps to play, download, or delete your voicemail messages.ģ.

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